Business and Non-Profit Criteria
The Baldrige Criteria for Perfomance Excellence are a validated set of characteristics of high-performing organizations. The Business and Non-Profit Criteria provide a road-map to excellence for manufacturing, small business, service and non-profit sectors organizations. The criteria are like a reference guide - don't feel that reading it cover to cover is the way to move your organization from good to great. You have to get into the criteria and use it to help guide decision-making. Leaders that use the criteria effectively typically have dog-eared, marked-up copies of the criteria that they use on a frequent basis.
If you are a first-time user of the criteria, I recommend that you start by reviewing the Core Values and Concepts starting on page 49 of the Business and Non-Profit Criteria. After reading them, if you believe that the Baldrige Core Values align with what you aspire to for your organization, then the Baldrige Criteria are a road map to help you get there....and Core Values Partners can help you focus, align, and accelerate your performance excellence journey using the Baldrige Criteria.
| Download Baldrige 2011-2012 Business and Non-Profit Criteria (PDF) More information is available at the website of the Baldrige National Performance Excellence Program.
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Baldrige CriteriaBaldrige Criteria Changes 2011-2012
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The Baldrige Criteria for Performance Excellence have evolved over time, moving from a manufacturing quality model to a performance excellence model that is relevant for any industry or business sector.
The most significant changes to the 2011-2012 criteria focus on two areas: Read More
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Business and Non-Profit CriteriaBaldrige Criteria for Performance Excellence version for manufacturing, service, small business, and non-profit sectors.Education CriteriaBaldrige Criteria for Performance Excellence version for education sectors (K-12, college, etc.).Health Care CriteriaBaldrige Criteria for Performance Excellence version for non-profit and for-profit health care sectors.
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